Contact Us
Questions about a product, delivery or an existing order? Contact NEORBIS Customer Care at service@neorbis.net. Please include your order number when asking about an order. We aim to respond within 1–2 business days, Monday to Friday, excluding public holidays.
Contact NEORBIS
For product questions, order support, shipping questions or return requests, please contact the NEORBIS customer support team.
Brand: NEORBIS
Operating company: Sky Path International Limited (trading as NEORBIS)
Customer service email: service@neorbis.net
Response time: We usually respond within 1 business day.
If you need to return an item, please contact customer service first. We will create a return request with a return authorization number and provide the correct return address.