Terms of Service

Last updated: September 4, 2026

These Terms of Service apply to your use of https://shop.neorbis.net/ and to purchases made from NEORBIS. NEORBIS is operated by Sky Path International Limited (trading as NEORBIS), a company registered in Hong Kong.

Business information

Company name: Sky Path International Limited

Trading as: NEORBIS

Registered address: Unit 23B1, Area F, 11/F, Mai Tak Industrial Building, 221 Wai Yip Street, Kwun Tong, Hong Kong

Business Registration Number: 80874314-000-07-26-2

Email: service@neorbis.net

Products and orders

We aim to describe our products, prices, availability and images accurately. Product colors and packaging may vary slightly because of screen settings, photography lighting or normal packaging updates.

When you place an order, you agree to provide accurate contact, billing and delivery information. We may refuse or cancel an order if payment cannot be verified, the item is unavailable, the order appears fraudulent, or there is an obvious pricing or listing error.

Prices, payment and taxes

Prices are shown in the currency selected on the website. The total payable amount, including any applicable taxes, duties, delivery charges or discounts, is shown at checkout before payment is completed.

Payments are processed by third-party payment providers. NEORBIS does not store full payment card details.

Shipping, returns and refunds

Delivery options, delivery estimates and any destination-specific charges are shown before checkout is completed. Please review our Shipping Policy for details.

Return windows, return conditions, hygiene restrictions and refund timing are explained in our Refund and Return Policy. These Terms do not limit mandatory consumer rights that apply in your country of residence.

Website content

All website content, including text, images, logos, product descriptions and other materials, is owned by or licensed to NEORBIS. You may not copy, reproduce, modify or commercially use our content without prior written permission.

Limitation of liability

Nothing in these Terms excludes liability where it cannot be excluded by law. To the extent permitted by applicable law, NEORBIS is not liable for indirect, incidental or consequential losses arising from use of the website or products.

Governing law

These Terms and any contract formed under them are governed by the laws of the Hong Kong Special Administrative Region, without prejudice to mandatory consumer protection rules that apply in your country of residence.

Contact

For questions about these Terms, orders, shipping or returns, contact us at service@neorbis.net. We usually respond within 1 business day, Monday to Friday, excluding public holidays.